Overview
At SiteLyft LLC (“we,” “us,” or “our”), one of our priorities is the privacy of our visitors and clients. This Privacy Policy describes the types of information we collect through https://sitelyft.com (the “Site”) and through the Services we provide, how we use that information, and the choices you have. This policy applies only to our online activities; it does not apply to information collected offline or through channels other than this Site.
Consent
By using our Site or engaging us for Services, you consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect information you provide directly to us, including when you submit our contact form, book a discovery call, sign an engagement agreement, or correspond with us. This may include:
- Name and email address
- Company name and role
- Phone number (if you provide it)
- Message content and any attachments you send
- Information you choose to share during discovery, scoping, or ongoing engagement work
For active client engagements, we may also process information you provide about your customers, prospects, and operations as necessary to deliver the Services. That information is governed by the data-processing terms of your engagement agreement.
How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Site
- Respond to your inquiries and provide the Services
- Personalize your experience with us and tailor proposals or recommendations
- Send transactional communications (e.g., responses to your messages, project updates, invoices)
- With your separate consent, send marketing communications you can unsubscribe from at any time
- Detect, prevent, and address fraud or security issues
- Comply with legal obligations
Log Files
Like most websites, the Site uses log files. Log files record information your browser sends whenever you visit a website, including IP address, browser type, internet service provider, date and time stamp, referring/exit pages, and possibly the number of clicks. This data is used to analyze trends, administer the Site, track movement on the Site, and gather demographic information. It is not linked to information that is personally identifiable.
Cookies & Web Beacons
Like any other website, the Site uses cookies. These cookies are used to store information including visitors’ preferences and the pages on the Site that the visitor accessed or visited, in order to optimize the user experience. You can choose to disable cookies through your browser’s settings; doing so may affect the functionality of certain parts of the Site.
Third-Party Services
We use trusted third-party services to operate the Site and deliver the Services, including hosting, email delivery, calendar scheduling, and analytics. These providers may collect or process information on our behalf under their own privacy policies. The primary providers we use include:
- Vercel — hosting and content delivery
- Resend — transactional email delivery for contact-form submissions
- Calendly — scheduling discovery calls and meetings
- Other tools as necessary to deliver the Services you have contracted us for
Third-party advertisers may use technology such as cookies and web beacons when they advertise on our Site, which will also send these advertisers (such as Google through Google AdSense) directly information about your visits. SiteLyft LLC has no access to or control over these cookies that are used by third-party advertisers.
CCPA Privacy Rights (California Residents)
Under the CCPA, California consumers have the right to:
- Request that we disclose the categories and specific pieces of personal data we have collected about you
- Request that we delete personal data we have collected
- Opt out of the sale of personal data (we do not sell your personal data)
To make a request, contact us via the contact form. We will respond within 30 days.
GDPR Data Protection Rights (EU/UK Residents)
We want to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
- Right to access — request copies of your personal data
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data, under certain conditions
- Right to restrict processing — request that we restrict processing of your data, under certain conditions
- Right to object to processing — object to our processing of your personal data, under certain conditions
- Right to data portability — request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond. To exercise any of these rights, contact us via the contact form.
Children’s Information
Another part of our priority is adding protection for children while using the internet. SiteLyft LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Data Retention
We retain your personal information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Active client engagement records are retained for the duration of the engagement and a reasonable period thereafter for accounting, audit, and legal-defense purposes.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. We encourage you to review this Privacy Policy periodically.
Contact
Questions or requests about this Privacy Policy? Reach us via the contact form.
